Privacy Policy
Last updated: December 15, 2024
Important Security Note
VanillaBalance is designed with privacy as our top priority. We do not store, save, or retain any gift card numbers, security codes, or personal information entered into our balance checker.
1. Information We Do NOT Collect
For your security and privacy, VanillaBalance is designed to NOT collect or store:
- Gift card numbers - We process these transiently but do not store them
- Security codes (CVV) - Used only for balance checking, never stored
- Personal identification information - We don't require names, addresses, or phone numbers
- Balance information - Results are displayed once and not retained
- IP addresses for balance checks - We don't log these with your queries
2. Information We May Collect
For service improvement and security, we may collect anonymous data:
- Usage statistics - Anonymous data about feature usage
- Aggregated metrics - Total number of checks per day (not individual checks)
- Error reports - Anonymous technical error information
- Browser information - For compatibility optimization
3. How We Use Information
Any information we collect is used solely for:
- Improving our service quality and reliability
- Preventing abuse and fraudulent activity
- Monitoring service performance
- Ensuring security and preventing attacks
4. Data Security
We implement robust security measures:
- 256-bit SSL Encryption - All data transmission is encrypted
- No Data Retention - Card information is processed and immediately discarded
- Secure Infrastructure - Hosted on protected, monitored servers
- Regular Security Audits - Continuous monitoring and testing
5. Cookies and Tracking
We use minimal, essential cookies:
- Session cookies - For basic functionality (deleted when you close browser)
- Security tokens - To prevent CSRF attacks
- No tracking cookies - We don't use advertising or analytics cookies
- No third-party tracking - We don't embed social media or advertising trackers
6. Third-Party Services
We minimize third-party dependencies:
- No data sharing - We don't sell or share data with third parties
- Hosting provider - Uses enterprise-grade security
- SSL certificate provider - For secure connections only
7. Children's Privacy
Our service is not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided information to us, please contact us.
8. Data Retention Policy
Our data retention approach:
- Card information: Never stored
- Balance results: Displayed once, not stored
- Log files: Rotated every 7 days with sensitive data redacted
- Error reports: Retained for 30 days for debugging
9. Your Rights
You have the right to:
- Use our service anonymously
- Check balances without creating an account
- Clear your browser cache to remove any temporary data
- Contact us with privacy concerns
10. Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Privacy Officer
Email: privacy@vanillagiftcardcheck.com
Response Time: We aim to respond within 48 hours
Privacy Commitment
At VanillaBalance, we believe your privacy is a fundamental right. Our service is designed from the ground up to respect your privacy while providing valuable gift card balance checking functionality. We never store sensitive information and implement the highest security standards to protect your data.